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Facebook got into hot water because the personal data of 50 million users was utilized by Cambridge Analytica and notably sold to the Trump campaign in 2016. It’s believed that this allowed the campaign to identify the personalities of users and then influence their decision-making process and behavior. While this is considered scary to many… read more

When Arizona consumers purchase goods or services, they have a right to expect fair and honest treatment from the provider. When they don’t get it, the first step is often to work up a chain of representatives until someone does the right thing. Insurance is a horse of another color. Many consumers don’t want it… read more

Let’s say that you are an Arizonan who speaks English as a second language. When you purchased your insurance policy, your provider gave you a contract written in your mother tongue. After all, insurance contracts can be confusing enough without trying to decipher a language with which you aren’t familiar. You expect that the terms… read more

For most people, GEICO Indemnity Insurance CO. (GEICO) is best known for its television commercials involving a computer-animated lizard with a British accent. But the verdict of a recent bad-faith insurance case paints it is an unprofessional and unscrupulous company that dragged out a policyholder’s insurance claim for six arduous years. The most egregious part?… read more

California’s recent wildfires have died down, ending a particularly brutal wildfire season. The past six months have been a turbulent period for wildfire victims, from private residents to local businesses. Experiencing the terrifying fires was difficult enough; now, survivors must also file insurance claims, recover their lost property and try to put their lives back… read more