Insurance companies often let down wildfire survivors

Although it has been nearly five months since devastating wildfires damaged thousands of California homes, thousands residents are still struggling to get their insurance providers to pay their damages. Many policyholders are realizing an uncomfortable, frustrating truth: That their insurance companies do not want to fulfill their promises.

Insurance companies are not your friend

Californians who purchase insurance policies as protection against wildfire damage expect that their insurance companies will honor their contracts. Increasingly, residents are saying that their insurance providers are difficult to work with, not offering fair insurance payouts and sometimes brazenly failing to honor their promises.

One wildfire survivor stated that she often spends eight hours a day on the phone with her insurance provider, painstakingly documenting every interaction in the hope that she will be able to recoup her losses. Her conversations with adjusters have been fruitless, despite her best efforts. She said that she has come to the painful realization that insurance companies are not friends to their customers.

Fighting back

Many victims of the wildfires feel the same way. Just a few of the measures that some Californians have resorted to in their attempts to receive fair settlements include writing letters to their elected officials, spending hours studying insurance websites, contacting the Department of Insurance and uniting with other wronged policyholders.

One major issue regarding wildfire insurance has been out-of-state adjusters who come to California without understanding the state’s insurance law. Many of these adjusters also failed to register with the state and worked without supervision. As a result, these adjusters frequently mislead and take advantage of California residents. The Department of Insurance is currently facing a lawsuit for failing to regulate these out-of-state insurance adjusters.

No Comments

Leave a comment
Comment Information
Email Us For A Response

How Can We Help?

Bold labels are required.

Contact Information

The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form.


Privacy Policy

Sedona Office
25 Schnebly Hill Road
Sedona, AZ 86336

Toll Free: 928-282-3111
Phone: 928-282-3111
Sedona Law Office Map

San Diego Office
501 W. Broadway
Suite 807
San Diego, CA 92101

San Diego Law Office Map

San Diego: 928-282-3111
Toll Free: 928-282-3111
Phoenix: 928-282-3111
Toll Free: 928-282-3111
San Diego: 928-282-3111